Visiting The Place's theatre:
  1. The Place reserves the right to refuse admission, and The Place may also request any ticket holder to leave the venue before, during or after performances or events if it believes their presence is likely to cause nuisance, disturbance or threat to other patrons, the venue or its employees taking any such appropriate action which may be necessary to enforce this if it is necessary to do so.
  2. The Place may also, on certain occasions, have to conduct security searches to ensure your safety.
  3. Every effort will be made by The Place to admit latecomers at a suitable break in the event or performance. It may not be possible to accommodate latecomers.
  4. The Place cannot permit food to be brought into the auditorium. Drinks may be brought into the auditorium in plastic cups, at the discretion of the Duty Manager. Under no circumstance can alcohol from outside our venue be brought onto our site
  5. Mobile phones, pagers and watches must be silenced before entering the auditorium.
  6. To be admitted you must be in possession of a valid ticket.
  7. Where a specific age restriction is listed for an event, children under the specified age may not be admitted.
  8. Strobe lighting, smoke effects, gunshots and other special effects are sometimes used in productions; notices will be displayed in the box office and bar areas.
  9. The Place or any permitted third parties may carry out general filming, sound recording and photography in or about the venue. By purchasing tickets you consent to you and your party being included, and the use or broadcast of such films and recordings without payment. If you, or a member of your party, are not comfortable being a part of an event that may be filmed or recorded please contact the box office (boxoffice@theplace.org.uk Tel: 0207 121 1100) in advance of your visit to ask if any recording will be taking place.
  10. No tickets purchased at The Place may be resold for profit or commercial gain by any outlet other than The Place Box Office or one of its authorised ticket agents (unauthorised outlets include websites such as auction sites). Failure to comply will make this ticket void.
  11. Whilst The Place takes responsibility for tickets purchased directly through The Place Box Office, The Place website, and our authorised ticket agents, we will not be responsible for tickets that have been sold through unauthorised methods. Patrons with tickets purchased through an unauthorised vendor will not, in any circumstances, receive an exchange or refund from The Place. Your statutory rights are not affected.
  12. The Place will not be liable in any way if an event or performance is abandoned after more than half of it has taken place due to any factors which are beyond the The Place's reasonable control.
  13. Should a performance or event be cancelled or abandoned when less than half of the performance has taken place refunds will be for the face value of the ticket only.
  14. Customers with young children are advised to sit near an exit to allow for an easy departure should the child become uncomfortable during the performance. There are no refunds for patrons who need to exit the performance early.
  15. No photography or recording of any kind is permitted in the theatre.
  16. Patrons may not sit or stand in any gangways or on the stairs.
  17. The Place conforms to the Data Protection Act 1998.

For information on concessions, group bookings, reservations and refunds and returns please see our ticketing policy.

Taking part in our Classes & Courses

  1. The Place may refuse entry to a class, for health and safety reasons, if the participant is more than 15 minutes late. If running late, participants should notify Reception by calling 020 7121 1029 before the class start time so the relevant staff members can be informed.
  2. We ask that participants don’t arrive any earlier than 15 minutes before class and leave the studio promptly once class has finished. There are stretching zones available for stretching post-session.
  3. Participants must have booked onto a session before heading to the studio. Anyone not booked on to the class will be asked to pay at Reception before taking part.
  4. We do not offer refunds except on receipt of a doctor’s medical note. For all other circumstances, credit will be issued.
  5. All refund or credit requests must be received in writing. For adult classes, requests should be sent to classes@theplace.org.uk, and for youth classes, requests should be sent to childrenandyouthdance@theplace.org.uk.
  6. For Adult Classes and Professional Class, we can accommodate one class swap per term, if notified before the class is due to take place. For participants enrolled into a class, swaps can be accommodated in the first two weeks of term only.
  7. We do not offer swaps or credit for missed classes when enrolled into a class unless we have had to cancel a session.
  8. For Children and Youth Dance Classes, if a young dancer can no longer attend, you must inform a member of the Classes & Courses team at the earliest possible opportunity by emailing childrenandyouthdance@theplace.org.uk. Please note, credit will only be issued from the date you notify us.
  9. Credit is added to your customer account which can be used for theatre tickets or future classes within 18 months of being issued. It can be found at the checkout point when booking.
  10. When enrolling onto in-person classes, you will receive an email from the Classes & Courses team with a link to our Participant Information Form. This must be filled out before attending sessions at The Place as part of our Health & Safety and Safeguarding measures.
  11. Young people enrolled on the Children and Youth Dance Programme must be dropped off and collected promptly. In the event of an emergency/running late, please contact our reception team on 020 7121 1029 who can inform the relevant member of staff.
  12. Young dancers will be registered in their studios each week.
  13. By purchasing recorded classes or attending online sessions, participants (or parents/carers) accept full responsibility for personal safety when joining us from home. Please familiarise yourself with our Safe practice at home checklist prior to joining classes.
  14. We ask that any feeling unwell takes responsibility for their health and that of others by staying at home.
  15. In the event that COVID-19 restrictions are brought back in, we may have to adapt swiftly to ensure the programme continues to keep participants safe. This might include reducing class numbers or moving sessions online. The Classes & Courses team will be in touch over email using the email address provided at point of booking, with any changes and what this means with regards to class fees.
Use of this website:
  1. This website and all materials within it are the property of Contemporary Dance Trust, trading as The Place (herein after referred to as The Place).
  2. The Place will not be liable for any losses incurred by you in connection with your use of this website, for any delay in using or your inability to use the website, for any information or products obtained through the website or for any material posted to the website by users of the website.
  3. The Place's website is for your own personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from this website.
  4. All contents of this website, including any software, are protected by intellectual property rights and other related rights. No part of this website may be reproduced in any form (electronically or otherwise) without the prior consent of the The Place other than temporarily in the course of using the site's shop or ticketing services.
  5. You are not permitted to link to or use all or any part of The Place's website for any reason which is unlawful, defamatory, harmful obscene or objectionable and, in particular, you are not permitted to transmit anything which, in The Place's opinion, harms its business or in any way offends other users or persons.
  6. You are also not permitted to alter The Place's website in any way or post onto or transmit to The Place's website, any material containing software viruses or files which may damage or disrupt the good working order of computer or telecommunications equipment.
  7. The Place reserves the right to refuse or remove anything which is transmitted via or posted on The Place's website and which, in The Place's opinion, is objectionable or does not comply with these terms and conditions. The Place shall not in any way be liable for such actions.
  8. The Place may record, preserve, trace and disclose anything which has been transmitted to, from or via The Place's website, where required by law or where The Place is acting in good faith. The Place's website may contain hyperlinks to websites operated by parties other than The Place. The operation of such websites is outside The Place's control and you proceed at your own risk. The Place does not endorse or sponsor and is not liable for the products, services or content you access through any linked site.
  9. The Place will collect, use, store and disclose your personal details in accordance with our Privacy Policy. The Privacy Policy is accessed from The Place's website homepage. It is the intention of The Place that all terms of the Contract between the The Place and you are contained in these terms and conditions. If you wish to rely on any variation of these terms, you must ensure that such variation is in writing and signed by you and on behalf of The Place before any Contract is made. If any part of these terms and conditions are not enforceable then this will not affect the enforceability of any other part.
  10. Visiting this site with your browser settings adjusted to accept cookies confirms your consent to our use of cookies as described in the Privacy Policy.
  11. These terms and conditions and any Contract concluded incorporating these terms and conditions shall be governed by English Law and all disputes shall be submitted to the non-exclusive jurisdiction of the English Courts.

Online and Website Bookings

  1. Customers are entirely responsible for entering their details correctly on the online booking form. You warrant that all details supplied by you are true and accurate. If there are any changes to your details once your booking is concluded then it is your responsibility to inform the The Place.
  2. Where a person makes a booking on behalf of a party, that person accepts these terms and conditions on behalf of all members of the party and is responsible for that party.
  3. It is your responsibility to check that the tickets issued to you are accurate and that you have supplied accurate contact details in order for us to contact you if performance or class information is altered.